Reminder that ACO REACH CAHPS Quality Assurance Plan (QAP) is due by May 11, 2023
folder_openQuality Assurance Plancalendar_todayPosted April 27, 2023

This is a reminder that training-approved survey vendors must submit their QAP for the Global and Professional Direct Contracting Consumer Assessment of Healthcare Providers and Systems (GPDC CAHPS) Survey no later than Thursday May 11, 2023.

Survey vendors must follow the format and required content provided in the online Model QAP Outline linked here:

For returning vendors: To ensure prompt review and acceptance of your QAP, please submit a tracked changes Word version not a .pdf or other format) that shows only the revisions you have made since your previously approved QAP.

Remember that you must also update your online ACO REACH CAHPS Vendor Application Form if you have changed key personnel and/or subcontractors, or other key information presented in your vendor application.

Please contact the ACO REACH CAHPS Survey Coordination Team at or call toll-free 1-833-870-0486 if you have any questions.