Registration Now Open for PY 2024 Introduction to the ACO REACH CAHPS Survey Self-Paced Training, April 3 - 10, 2024
folder_openTraining Informationcalendar_todayPosted March 20, 2024

Registration is now open for the PY 2024 Introduction to the Accountable Care Organization Realizing Equity, Access, and Community Health (ACO REACH) CAHPS Survey Vendor Training. The training will be held in a self-paced format and will be available from April 3-10, 2024. The training agenda will be posted on the ACO REACH CAHPS website at the end of March. Only staff from application-approved survey vendors are permitted to register for this training session. The application period has closed for PY 2024.

This Introduction training is mandatory for:

  • Key staff from vendors and subcontractors new to the ACO REACH CAHPS Survey in PY 2024.
  • New key staff from returning vendors and subcontractors (those that were approved for the ACO REACH CAHPS Survey in PY 2023).

This Introduction training is optional for:

  • Other staff from new and returning vendors and subcontractors
    • Returning key staff must attend the PY 2024 Update to the ACO REACH CAHPS Survey Webinar Training.
    • For more information on the Update training, see the announcement posted to the ACO REACH CAHPS website on March 13, 2024.
  • Staff from REACH ACOs 

Survey vendors must have their Survey Administrator/Project Manager pass a post-training certification exam. And for full approval, vendors must also submit a Quality Assurance Plan no later than May 9, 2024.

 If you have questions, please contact the ACO REACH Survey Coordination Team at or call toll-free 1-833-870-0486.