Update to PY 2023 ACO REACH CAHPS Sample Sizes for High Needs Population ACOs
folder_openOther Announcementscalendar_todayPosted April 26, 2023

This announcement serves to inform our conditionally-approved vendors for ACO REACH CAHPS in PY 2023 that CMS’ sampling specifications for High Needs ACOs have changed. Due to the increase in patient volume for some REACH ACOs, instead of sampling all survey-eligible beneficiaries as was done in PY 2022, CMS will sample all survey-eligible beneficiaries up to a maximum sample size of 860. If there are more than 860 survey eligible beneficiaries, CMS will take a random sample of 860 of these beneficiaries. This aligns with the sampling specifications for Standards and New Entrant ACOs.

Resources on the ACO REACH CAHPS website which discuss the sample size, including the Quality Assurance Guidelines for Vendors and the FAQs for REACH ACOs are in the process of being revised to reflect this change.

If you have questions, please contact the Survey Coordination Team at acoreachcahps@rti.org or call toll-free 1-833-870-0486.