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Reminder to Register for the PY 2023 Introduction to the ACO REACH CAHPS Survey Self-Paced Training Session
folder_openTraining Informationcalendar_todayPosted March 28, 2023

This is a reminder that application-approved Survey Vendors who are new to the ACO REACH CAHPS project must register for the PY 2023 Introduction to the Accountable Care Organization Realizing Equity, Access, and Community Health (ACO REACH) CAHPS Training. The training will be held in a self-paced format and will be available from April 4-7, 2023.

Note: On April 4th all individuals who have registered for the Introduction Training Session on the ACO REACH CAHPS website will receive an email containing the webinar recording access instructions.

This Introduction training is mandatory for:

  • Key staff from vendors and subcontractors new to the ACO REACH CAHPS Survey in PY 2023.
  • New key staff from returning vendors and subcontractors (those that were approved for the GPDC CAHPS Survey in PY 2022).

This Introduction training is optional for:

  • Other staff from new and returning vendors and subcontractors
    • These staff must attend the PY 2023 Update to the ACO REACH CAHPS Survey Webinar Training.
    • For more information on the Update training, see the announcement posted to the ACO REACH CAHPS website on March 13, 2023.
  • Staff from REACH ACOs

 

Survey vendors must have their Survey Administrator/Project Manager pass a post-training certification exam. And for full approval, vendors must also submit a Quality Assurance Plan no later than May 11, 2023.

Link to Training Registration

If you have questions, please contact the ACO REACH Survey Coordination Team at acoreachcahps@rti.org or call toll-free 1-833-870-0486.